Terms of Service

01 Acceptance of Terms

By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

02 Eligibility & Accounts

The Services are intended for business use by organizations and their authorized personnel. You are responsible for maintaining the confidentiality of account credentials, for enabling available security controls such as multi-factor authentication, and for all activity under your account. Notify us promptly of any unauthorized use.

03 License & Access

Subject to these Terms and payment of applicable fees, GSC grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes during your subscription term. All rights not expressly granted are reserved.

04 Acceptable Use

You agree not to:

• use the Services in violation of law or the rights of others;
• attempt to gain unauthorized access to the Services, other accounts, or connected systems;
• interfere with or disrupt the integrity or performance of the Services, including probing, scanning, or testing vulnerabilities without authorization;
• reverse engineer, decompile, or copy the Services except as permitted by law;
• resell, sublicense, or provide the Services to third parties except as expressly permitted; or
• upload malicious code or use the Services to transmit unlawful, infringing, or harmful content.

05 Customer Data

You retain all rights in the data you and your users submit to the Services ("Customer Data"). You grant GSC the rights necessary to host, process, and transmit Customer Data to provide and support the Services. Our processing of personal data within Customer Data is described in the Privacy Policy and any Data Processing Addendum. You are responsible for the accuracy and lawfulness of Customer Data and for having the necessary rights and consents.

06 Subscriptions & Billing

Paid Services are provided on a subscription basis described in your order or marketplace listing. Fees are due per the applicable terms. Where you purchase through the Microsoft commercial marketplace, billing and payment are handled by Microsoft under its terms. Except as required by law or expressly stated, fees are non-refundable. Taxes are your responsibility unless otherwise stated.

07 Intellectual Property

The Services, including all software, designs, text, graphics, trademarks, and the GSC Identity, Mission Control, IDENTA, Identity Vault, Aurelium, and VP IAm names and logos, are owned by GSC or its licensors and are protected by law. These Terms grant no ownership rights. Feedback you provide may be used by GSC without obligation to you.

08 Third-Party Services

The Services may interoperate with third-party products and identity providers you choose to connect. Your use of those services is governed by their terms, and GSC is not responsible for third-party services. You are responsible for the credentials and configurations you provide for integrations.

09 Disclaimers

Except as expressly stated in a signed agreement, the Services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. GSC does not warrant that the Services will be uninterrupted or error-free.

10 Limitation of Liability

To the maximum extent permitted by law, GSC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. GSC's total liability arising out of or relating to the Services will not exceed the amounts you paid for the Services in the twelve months preceding the claim, or one hundred US dollars if you use the Services without charge. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11 Indemnification

You agree to indemnify and hold harmless GSC and its affiliates from claims, damages, and expenses arising out of your Customer Data, your use of the Services in breach of these Terms, or your violation of law or third-party rights, to the extent permitted by applicable law.

12 Term & Termination

These Terms apply while you use the Services. We may suspend or terminate access for breach, for risk to the Services or others, or as required by law. On termination, your right to use the Services ends; provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, and governing law) will survive. Return or deletion of Customer Data on termination is handled as set out in your agreement or DPA.

13 Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules, and the parties submit to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas, except where applicable law provides otherwise.

14 Changes & Contact

We may update these Terms from time to time; material changes will be reflected by the "Last Updated" date and, where appropriate, additional notice. Questions about these Terms: